Employee Support Page

Employee Emergency Page Banner-1

Updated: 4/1/2020

Unemployment, Sick Pay & More

We understand that the recent COVID health crisis and subsequent school closures are creating challenging circumstances and conditions for our TLP and P2L communities as well as the greater NYC community. Please review the following updates.



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Unfortunately, in terms of specific questions such as quarter filing classifications, work search programs and existing file claims, we do not have the specific answers for this. These questions have to be directed to the Department of Labor, which we understand is very busy right now.
Below is information regarding filing for unemployment insurance benefits. Be sure to have your social security number, driver’s license and other ID available.

You will also need the company’s Federal ID Number (FEIN):  59-3101031
Web Service

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Sign in with your NY.GOV ID and follow the instructions to file a claim. 
You may file your claim during the times designated below:

  • Monday – Thursday from 7:30 am to 7:30 pm (Eastern Time) 
  • Friday -- 7:30 am to 5:00 pm
  • Saturday – All Day
  • Sunday -- Until 7 pm

Phone Service

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Telephone Claim Center, toll-free during business hours to file a claim.
8 am to 5 pm, Monday - Friday

Below is the information you will need to file for unemployment. 

Unfortunately, in terms of specific questions such as quarter filing classifications, work search programs and existing file claims, we do not have the specific answers for this. These questions have to be directed to the Department of Labor, which we understand is very busy right now.
In addition, click here to find the Paychex Employee Assistance Program brochure, please take advantage of the support this benefit offers.
Usually, there are limitations to how you can use your sick/safe leave. However, it can be used during a public health emergency for the days of work that have been affected i.e. Monday/Wednesday of after school placement this week.
In general, part-time employees can earn up to 40 hours of sick leave in a calendar year once they have worked 80 hours in a calendar year with an organization. For every 30 hours worked, a part-time employee earns 1 hour of sick pay. You are not eligible to use sick pay until 120 days after your hire date, you can also see your official hire date via your paychex account.

To see how much sick leave you have accrued, you can check by looking at your Paychexflex account, and viewing your most recent check stub. Your available balance of sick hours will be available there. If you have not passed 120 days of employment with us, you will not see a sick pay balance. If you have questions about this reach out to Ravan.

To use your sick leave during this time, you can bill at the next timesheet submission. You can only bill for the amount of sick pay that you have accrued to make up for the days that you should have had work with us that were cancelled due to school closures.

Please review the new Emergency COVID-19 sick pay law passed in New York State, in response to this crisis. Click here to review the website to learn more details.

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The following includes information that is specifically curated for you -- our part time employees who are experiencing the brunt of this crisis. Please review the resources we posted below and reach out if there is anything you'd like us to share with the rest of the TLP and P2L Community. 


Employee Benefits placard with cityscape background

Click here to find the Paychex Employee Assistance Program brochure and visit paychexflex.com to learn more and access your EAP benefit. We highly encourage you to take advantage of the support this benefit offers. 



We invite you to join us for free virtual meditation sessions, hosted by TLP + led by Elaine. We will begin on Monday March 23rd at 9 AM, and we will continue every Monday after that, we will update you if that changes. This is a chance to keep connected with the TLP community and to relieve your mind of our new reality for a while. The link to join in is below. Hope to see you there!

Link to Join Meditation: https://zoom.us/j/5973699563 


Resource Kit

We all are going through a difficult time, and we want to ensure that you have access to information and resources you may need to utilize immediately and throughout this crisis.
A team of TLP members has put together this resource kit, and we will continue to update it as often as possible. Let us know if you want to include something we missed!

Click here to check out the Resource Kit

Please remain diligent in staying safe and healthy!


External Information

Protecting Yourself and Others

We are offering some links and resources from trusted websites to help you and yours protect, cope and navigate our ever changing world.

World Health Organization

World Health Org

Here is 7 steps to help prevent the spread of Covid-19:


How To Cope With Stress During Covid-19 Outbreak:



Helping Children to Cope Stress During Covid-19 Outbreak:


CDC - Center for Disease Control


What You Need To Know About Handwashing:

cleaning a counterClean and disinfect

  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If surfaces are dirty, clean them: Use detergent or soap and water prior to disinfection.

To disinfect:
Most common EPA-registered household disinfectants will work. Use disinfectants appropriate for the surface.

Options include:

  • Diluting your household bleach.
    To make a bleach solution, mix:
    • 5 tablespoons (1/3rd cup) bleach per gallon of water
    • 4 teaspoons bleach per quart of water

    Follow manufacturer’s instructions for application and proper ventilation. Check to ensure the product is not past its expiration date. Never mix household bleach with ammonia or any other cleanser. Unexpired household bleach will be effective against coronaviruses when properly diluted.

  • Alcohol solutions.
    Ensure solution has at least 70% alcohol.